Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.  All returns will have a 20% restocking fee.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please visit our Customer Portal. 

Damages and issues
Please inspect your order upon reception and contact us immediately through our Customer Portal if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like electronics (such as ecu's, wire harnesses, ignition coils, Haltech, JB4, electronic throttle bodies, etc), custom products (such as engine builds, cylinder head builds, special orders or personalized items).  Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
If you would like to make an exchange, please visit our Customer Portal.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at orders@powerrevracing.com.